Details
Refund & Cancellation Policy
Refund Policy
1. Overview
At Batlepass, we strive to provide reliable and high-quality digital services. However, refund requests will only be considered under specific circumstances outlined below.
2. Eligible Refunds
You may be eligible for a refund if:
- The service was not delivered within the promised timeframe
- The service has not started within 48 hours of full payment, without valid explanation.
- A duplicate payment was made unintentionally
3. Ineligible Refunds
Refunds will not be issued for the following situations:
- Services that are partially or fully completed
- Account bans, suspensions, or penalties resulting from the use of our services
- A change of mind or dissatisfaction after the order has been placed and accepted
4. How to Request a Refund
To request a refund, you must:
- Email boost@batlepass.com within 7 days of your order date
- Provide your Order ID and a brief explanation of the reason for your request
5. Processing Time
Once your refund request is reviewed and approved:
- Refunds will be processed within 7–10 business days
- Refunds are issued via the original payment method only